Privacy Policy

ScaleQuality ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Quality Engineering Evolution Platform.

We comply with the Brazilian General Data Protection Law (LGPD - Lei nº 13.709/2018) and applicable international data protection regulations.

01Information We Collect

To provide our predictive quality management services, we collect:

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  Account Data: Business email, name, and organization information provided during registration.
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  Integration Data: Metadata from connected tools (e.g., Jira, GitHub) strictly necessary to generate DORA metrics and Quality Gates. We do not store or access source code.
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  Usage Analytics: Interaction patterns to improve our AI models and user experience.

02How We Use Your Data

We process your data based on legitimate interest and consent to:

• •Operationalize maturity models and generate AI-driven roadmaps
• •Provide strategic insights, Tech Radar governance, and benchmark reports
• •Maintain platform security and prevent fraud
• •Communicate product updates and relevant announcements

03Your Rights (LGPD)

Under the Brazilian General Data Protection Law, you have the right to:

04Data Protection & Security

We employ enterprise-grade security measures to protect your data:

• •AES-256 encryption for data at rest
• •TLS 1.3 encryption for data in transit
• •Regular security audits and penetration testing
• •Integration tokens stored with secure hashing

05Data Retention

We retain your data only for as long as necessary to provide our services:

• •Active accounts: Data retained while subscription is active
• •After cancellation: Data deleted within 30 days upon request
• •Legal requirements: Some data may be retained as required by law

06Third-Party Services

We use trusted third-party providers to deliver our services:

• •Infrastructure: Vercel, AWS (with data centers compliant with international standards)
• •Analytics: We may use privacy-respecting analytics tools
• •Communication: Email delivery services for notifications

07Cookies

We use essential cookies to maintain your session and preferences. We do not use advertising cookies or sell your data to third parties.